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Should a non profit organization or company contemplate about implementing a high quality Management System (QMS) which is ISO 9001:2015? What will be the advantages of ISO 9001 for nonprofit organizations? And, should a non profit organization go any step further and certify its system for ISO 9001 certification? What might be the best possible outcomes of such a decision? All these queries pop up as the result of the rise of the numerous non-governmental organizations (NGOs) over the years. In this blog, get to know more regarding ISO 9001 certification which is implemented to an NGO with donors.
Umpteen NGOs has been fully grown exponentially since the 1980s, while some of Public Interest Registry reports that around 10 million NGOs might exist already around the globe. This exponential increase, in addition to the proclamation of some media reports the poor use of resources on the market to those non profit organizations, will increase a way of uncertainty on the part of donors who financially support these non profit organizations.
As the number of NGOs will keep increasing, therefore, there will be robust scrutiny devised by interested parties just like the general public, donors, and governments. Liable and responsible NGOs would want to reduce donor uncertainty and differentiate themselves by causing signals that attempt to convey that resources are being purpose-led and being used effectively. So, let’s take a look at how to accomplish this with an ISO 9001 certification for non profit organization.
Implementing an ISO quality management system and taking the additional step of obtaining ISO 9001 certification could be a voluntary act which will convey credibility and trust that a non profit organization generates results aligned with its mission. Enhancement of quality and trust is one among the most significant advantages of acquiring ISO 9001 certification - Quality Management System (QMS). In this blog, we will highlight more about the advantages of implementing an ISO 9001 certification for a non profit organization.
Even today many NGOs suffer from inefficiencies and lack of performance. To implement an ISO Quality Management System, an organization needs to develop and improve overall performance indicators and use them as benchmarks for regular assessment and enhance performance by bringing hidden issues to light. So, developing endless improvement culture is another benefit as a result of implementing ISO 9001 certification - Quality Management System.
Another telling advantage of implementing ISO quality Management System comes from utilizing the necessities of outside parties as a reference. As this will enhance donors, beneficiaries and governments, for coming up with the outcomes to be delivered. Which is then imparted for observation and assessing the feedback from those parties as so to improve and bolster the opportunities. Such practices could significantly contribute to developing opportunities to augment interested parties’ satisfaction by these efforts of a non profit organization.
ISO 9001 certification for non profit organization demands the employment of the process approach which means modelling the manner a non profit organization works as a group of interconnected and interacting activities performed by somebody in an exceedingly systematic way. So, NGOs verify those processes contribute foremost to desired outcomes. If a non profit organization desires to enhance performance, it should influence the relevant processes. One significant consequence of this approach is that performance, either sensible or bad, are often depersonalized.
Performance starts to be seen as a natural consequence of the approach to a process or a group of processes that are being operated. If something goes wrong, rather than beginning a witch hunt, one must notice the weak points in one or more processes and work on them. The employment of the process approach makes non profit organizations way more skilled, much more reliable and contributes to much greater worker/volunteer confidence and autonomy, an honest base for individuals engagement.
ISO 9001 certification for non profit organization offers a great deal of freedom to organizations when it comes to documented procedures. There are no obligatory documented procedures; what ISO certification standard does is invite non profit organizations to have faith in when it is helpful to possess documented procedures. Majority of non profit organizations contemplate that some kind of documented data ought to exist – for instance, based on process complexity, individuals turnover, or product quality. Adopting documented procedures consistent with every organization’s plan of best practices has the ability to construct organizations that are less captivated with people’s moods. In certain approaches, documented procedures and records generate a sort of organizational memory which is abundantly clearer: who has authority, who is accountable, what needs to be done, and the way it ought to be done. This makes, for instance, admission coaching far more effective.
Implementing ISO Quality Management System is a chance to rethink the true purpose of non profit organization: why should it exist; what are its priorities; whom does it work for; how does it comply with its environment and what ought to be measured? All those topics are taken into considerations when a non profit organization applies ISO 9001 certification in Dubai. With the implementation of ISO QMS standard, a non profit organization is obliged to focus its attention on what is extremely relevant for the future and, at the same time, to assess its everyday activities and to enhance its potency through the identification and standardization of its internal processes.